Is there a guarantee?
Yes. The VSM System has a 1-year guarantee, Overhead Reels are Can you run multiple VSM strips on a single PC?
guananteed for 6 months, and V-Reels are guaranteed for 3 months.
That's the official guarantee... however, if you have a product that
needs servicing and you send it to me, I'll fix it and send it back no
matter what your date of purchase was. Send it to: SISAD, 1398
Beechwood Dr, CA 92821.
No. While it could be possible to do this, having separate displays,
sound cards, remotes, keyboards, would be complex and expensive.
It's much easier and cheaper just to use separate PCs. It is also
perhaps wiser not to have all your eggs in one basket. With the price
of used PCs and laptops getting so cheap, this just didn't make
sense to me. I have two machines at my club running on PCs
purchased from the Goodwill for about $40 each.
Will it run on a Mac?
Yes and no; only if you can run Windows on your Mac. VSM makes How about Linux?
heavy use of Windows APIs. I have tested VSM on a MacBook
running Windows using Boot Camp, Parallels, and VMware Fusion. It
What Versions of Windows will VSM run on?
I have tested VSM extensively under Windows 98SE, Windows XP,
Vista, and Windows 7, 8, 8.1 and 10. The only version of Windows
that I have found to be not compatible so far is Windows 2000.
Can I use V-Reels with another type scoring machine?
Yes, all the connectors are standard, just plug them in and fence.How can I customize a sound effect?
You can use any sound as a .wav file. Just copy it into the \Sounds
folder and it will be selectable.
How and where do you ship?
We ship world-wide. The shipping prices quoted are for US domestic
shipping unless otherwise specified. We ship via USPS (that's regular
US Postal Service) using flat-rate priority mail. They quote one to
three days for domestic delivery, and six to ten days for International.
Sometimes inbound Customs can delay that, though. USPS tracking
information is very limited, however every single shipment sent has
always made it to it's destination eventually.
What are the version numbers and letters about?
The VSM "2.0" means that the electrical interface is on it's second
(and only) revision. It is the only electrical interface that has been
sold as a commercial product. The "Release G" indicates the most
resent software version, in the case of "G" that indicates that VSM
(Standard Version) has been updated six times so far.